ShipVista logo
Ebay

About Ebay

Ebay offers integrated marketing, selling and fulfillment which makes the selling easier for Online sellers.​ ShipVista helps you to save both time and money on shipping your orders. By simply connecting your Ebay store with ShipVista, you can easily manage shipping and fulfillment of Ebay orders and send tracking information to the customer.

Integrate Ebay Account on ShipVista

Integration Requirements:

  • An active seller account with eBay.
  • eBay username and password.

Follow the steps below to connect you Ebay to ShipVista.

  1. Ensure that you are logged into the app and can see the main dashboard.

  2. Click the setting icon at the top right hand corner of the window to go to the settings pages.

    https://cbpstaticfiles.blob.core.windows.net/sv-app/partners/tutorialImages/settings-cog.png
  3. Click the 'Integrations' button on the left hand side accordian to expand the integrations panel.

    https://cbpstaticfiles.blob.core.windows.net/sv-app/partners/tutorialImages/click-intergrations.png
  4. Select the 'Store Setup' option in the panel that opens.

    https://cbpstaticfiles.blob.core.windows.net/sv-app/partners/tutorialImages/select-store-setup.png
  5. Click the 'Connect Store Or Marketplace' button near the top right hand corner of the screen.

    https://cbpstaticfiles.blob.core.windows.net/sv-app/partners/tutorialImages/connect-store-button.png
  6. In the dialog that opens, select the Ebay logo and a form should open.

    https://cbpstaticfiles.blob.core.windows.net/sv-app/partners/tutorialImages/ebay/select-ebay.png
  7. In the form, enter the correct information and proceed by clicking the 'Connect' button at the bottom of the form.

    https://cbpstaticfiles.blob.core.windows.net/sv-app/partners/tutorialImages/ebay/ebay-connect.png
  8. In the following page, sign in to your eBay account to connect your store.

    https://cbpstaticfiles.blob.core.windows.net/sv-app/partners/tutorialImages/ebay/sign-in-to-ebay.png

ShipVista's integration with Ebay supports the following standard features:

Common Integration Features

FeatureSupported?
Custom StatusesYes
Customer EmailsYes
Customer Phone NumbersYes
Requested ServiceYes
Payment MethodYes
Internal NotesYes
Order WeightYes
Item WeightYes
Item OptionsYes
Item Warehouse LocationYes

Sent with Shipment Update

ShipVista StatusEbay Status

Sent with Shipment Update

FieldSupported?
Status UpdatesYes
Tracking NumberYes
CarrierYes
ServiceYes
Carrier FeeYes
Note to BuyerYes
Item InformationYes
Allows Partial NotifyYes
Alert the selling channel if only part of an order is shipped?Yes

  • It is advisable to import orders through ShipVista only.

Please contact our customer care team if any issues arise. Visit the support page for contact details.